FAQ K Buckley 2017-06-27T19:20:07+00:00
There are a few different reasons why emails don’t go through. Please follow this checklist to determine the issue. If none of these are the problem, contact Apple support directly.
The fastest way to get help is to send your request to firstname.lastname@example.org. This goes to our entire team 7 days a week.
Make sure you have recently synced and it says ‘up-to-date’. Restart your iPad and sign back in If they are still missing, Contact your admin at that manufacturer, they can link you to your customers.
You can access AMP SHOP from any computer, tablet or phone. You can get photos, spec sheets, documents, order history and reporting from here. You are also able to browse the catalog and write orders just like the app.
Go to Shop.AMPTAB.com and enter your username and password. Click ‘Shop’ next to the manufacturer you’d like to use.
We take care of all the setup when you come onboard with AMP. Once we have it up and running, you have a two week review period where we will make any changes you want. After that, you and your admin team will be in charge of keeping the database up to date. We are always here to support you though!
We can create video walkthrough tailored to your specific company, that will walk a user through placing an order, start to finish. You may request a video tutorial by contacting email@example.com